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FREQUENTLY ASKED QUESTIONS

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Get instant answers to common questions about trading accounts, platforms, funding, and more. Everything you need to know about Rakiz Capitals in one place.

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FAQ Articles

Most Common Questions

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01 How do I open a trading account with Rakiz Capitals?
Opening an account is simple and takes just a few minutes:
  • Click the 'Open Account' button on our website
  • Fill in your personal details in the registration form
  • Verify your email address and phone number
  • Complete the identity verification process (KYC)
  • Make your first deposit and start trading
The entire process is digital and can be completed in under 10 minutes during business hours.
02 What documents do I need for account verification?
We require the following documents for verification:
  • Proof of Identity: Passport, National ID, or Driver's License
  • Proof of Address: Utility bill, bank statement, or government-issued document (not older than 3 months)
  • Proof of Payment: Copy of credit/debit card (first 6 and last 4 digits visible) or bank statement showing your name
All documents must be clear, valid, and match the information provided during registration.
03 What trading platforms do you offer?
We offer multiple professional trading platforms:
  • MetaTrader 5 (MT5): Advanced platform with superior charting tools and automated trading capabilities
  • WebTrader: Browser-based platform accessible from any device without installation
  • Mobile App: Full-featured trading app for iOS and Android
  • Desktop Platform: Windows and macOS applications with advanced features
All platforms offer real-time quotes, advanced charting, and one-click trading.
04 What are your trading hours?
Trading hours vary by instrument:
  • Forex: 24/5 (Sunday 10 PM GMT to Friday 10 PM GMT)
  • Indices: Vary by market (typically 8 AM - 4:30 PM local time)
  • Commodities: Most trade 24/5 with specific maintenance periods
  • Cryptocurrencies: 24/7 trading available
You can view specific trading hours for each instrument in our trading platform.
05 How can I deposit funds into my account?
We offer multiple secure deposit methods:
  • Credit/Debit Cards: Visa, Mastercard, Maestro (instant processing)
  • Bank Wire Transfer: Direct bank transfers (1-3 business days)
  • E-Wallets: Skrill, Neteller, PayPal, and others (instant processing)
  • Crypto: Bitcoin, Ethereum, USDT (instant processing)
Minimum deposit is $100. All deposits are processed securely and in compliance with financial regulations.
06 How long do withdrawals take?
Withdrawal processing times vary by method:
  • E-Wallets: 0-24 hours (usually instant)
  • Credit/Debit Cards: 1-3 business days
  • Bank Wire: 2-5 business days
  • Crypto: 0-24 hours (usually within 1 hour)
The first withdrawal may take longer due to security verification. We process all withdrawal requests within 24 hours of receiving them.
07 Can I use automated trading systems?
Yes! We fully support automated trading:
  • Expert Advisors (EAs): Run automated strategies on MT5
  • API Access: Connect your custom trading algorithms
  • Copy Trading: Automatically copy successful traders
  • Social Trading: Follow and replicate trading signals
Our platforms are designed to support all types of automated trading with minimal latency.
08 Is there a demo account available?
Absolutely! We offer free demo accounts with:
  • Virtual Funds: $10,000 in virtual money to practice
  • Full Platform Access: All features of our live platforms
  • Real Market Data: Live prices and market conditions
  • No Time Limit: Use as long as you need to practice
  • No Risk: Perfect for testing strategies
The demo account mirrors our live environment exactly, giving you the perfect training ground.

Quick Tips for Using Our FAQ

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  • Browse by category if you're not sure what to search for
  • Check the demo account FAQ if you're new to trading
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  • Bookmark this page for quick access to common questions

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More Helpful Resources

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Education Center

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Platform Guides

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Market Analysis

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Rakiz Capitals | Professional Forex Trading